28 FEBBRAIO – 3 MARZO

IMPROVE YOUR COMMUNICATION IN A MULTICULTURAL WORKPLACE

*Copy and share the link to give to all the manager and colleagues of your company the opportunity to enroll to the weekly training sessions.

28/02/2022

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MULTICULTURAL TERMS
The modern work environments have become increasingly multicultural: we work for international companies, have meetings with customers from all over the world and work in a global market. During the workshop we will learn new words and phrases for concepts related to cross-cultural communication and how to differentiate and express opinions on cross-cultural communication concepts.

CLAIRE ROCUZZI Training & Standards Supervisor GOFLUENT

01/03/2022

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TAILOR YOUR PRESENTATION TO FIT THE CULTURE
Not all audiences are the same. When you are working on a presentation you should consider the cultural background of your audience. In this workshop we will learn how different patterns of reasoning are affected by culture, and how to adapt a presentation to fit the audience’s preferred pattern.

CLAIRE ROCUZZI Training & Standards Supervisor GOFLUENT

02/03/2022

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HOW TO AGREE AND DISAGREE IN A MULTICULTURAL MEETING
In our daily work, we often attend multicultural meetings with customers or colleagues from different countries. Some cultures use particular phrases to express agreement and disagreement in a polite manner. In this session we will learn new words and phrases to agree and disagree in a multicultural situation.

CLAIRE ROCUZZI Training & Standards Supervisor GOFLUENT

03/03/2022

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NON-VERBAL COMMUNICATION IN MULTICULTURAL SETTINGS
Eye contact, handshaking, physical distance and many other nonverbal communication have different meanings in different cultures. A simple gesture may be inappropriate in a particular context. During this workshop we will learn what type of nonverbal communication is appropriate and what is better to avoid in a multicultural environment.

CLAIRE ROCUZZI Training & Standards Supervisor GOFLUENT

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